Effective Date: March 22, 2025

Zaak Tech (“Company,” “we,” “our,” or “us”) values customer satisfaction. This Cancellation and Refund Policy outlines the conditions under which refunds and cancellations are processed.

1. Cancellation Policy

• Customers can request a cancellation of their course enrollment within 24 hours of purchase, provided they have not accessed more than 10% of the course content.
• Once a course has been accessed beyond the allowed limit, cancellation requests will not be accepted.

2. Refund Policy

We offer a 7-day refund policy under the following conditions:

• The refund request must be made within 7 days of purchase.
• The user must not have accessed more than 20% of the course content.
• Refunds will not be issued for completed courses or downloadable content.
• Refunds will not be provided for promotional or discounted purchases.

3. How to Request a Refund

• Send an email to tiwarikum009@gmail.com with the subject “Refund Request”.
• Include your name, order details, and reason for the refund request.
• Our team will review your request and respond within 3-5 business days.
• If approved, refunds will be processed within 7-10 business days through the original payment method.

4. Non-Refundable Situations

Refunds will not be granted if:

• The refund request is made after 7 days from the purchase date.
• The user has accessed more than 20% of the course content.
• The refund is requested due to change of mind or personal inconvenience.
• The course was purchased during a promotional sale.

5. Contact for Support

If you have any questions regarding cancellations or refunds, please contact us: